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Emails from customers:
Hi Nick.
Many thanks, the order did arrive on Thursday as you expected. I am very impressed just three days after I ordered two items from yourselves, May I say what an excellent and efficient service you give your customers and what excellent quality products you supply. I shall certainly be recommending you and your products to all my fellow camping and survival enthusiasts and will even mention it in an article I am writing in a newsletter for a group of wild campers. I hope you and your company continue to thrive in these unusual times, again many thanks. Please feel free to quote my comments. Yours faithfully. Rodney - 02/12/11
Hi - recently ex RAF - 33 yrs last 13 yrs with Chinook force
- have used DD. hammocks and Tarps in Arctic Norway @ Bardufos -
winter and summer - central Norway, Hemsedal. Bosnia, Croatia, Kenya,
Tanzania and frequently on board air transport going. . .anywhere.
Also used them during multitudes of UK Exercises the length and
breadth of the country - still using your kit for motorcycle touring -
many thanks, great kit
Simon - 18/10/11
Hi there,
I recently bought a camping hammock from you and I just wanted to let you know that it's fantastic! I have owned a couple of hammocks in the past and they have been really uncomfortable and not particularly supporting. Your hammock, however, is wide enough for me to completely enclose myself and be totally supported even when I'm just lying on top of it. I use it every time I have a few days work away, which recenlty has been quite a lot and I think I sleep better in the hammock than in my own bed! Just thought you would appreciate some feedback as I am so very happy with my purchase and the quality of the hammock too. Many thanks Andy - 16/10/11
Dear Ms. Penny,
A few months ago I bought one Scout hammock in ebay, I think in your ebay store. I only want to say that your hammocks are very well designed, and I like to use them, your sales service and after sales servives are perfect and I think if you keep expanding your busines, selling other very good stuff it will be good for your company and for your buyers. Best regards. Jordi - 29/09/11
Hi Penny,
And I have to say - I LOVE my hammock - having taken it all over the place... kayaking in the middle of Latvia last summer - It's brilliant... I've now built my landrover a modification especially to support it.. Karen - 29/09/11
Penny,
Please pass on my thanks to all staff there. I have had nothing but amazing service from you and your colleagues when purchasing DD products, and that's not to mention that the quality of the actual products when received is fantastic. Thanks again my son will be happy in the trees. Cheers Ben - 10/03/11
i used my dd hamack and tarp in the snow last weekend in york.
it performed second to none. when i first got in it started singing uncontrolably but once i got used to it , it was very stable. i took my bivvy bag just in case. i have had nothing but bad experiences with hammocks before and my trusty bivvy bag had proved essential. however , with the dd hammock by bivvy bag was left in my pack all weekend. in fact , dd hammocks are so stable i could safely climb into my bivvy bag inside my hammock iff it got too cold. thanks dd for changing my life. merry christmas. Mark - 18/12/10
Penny,
The weather was fine, so we just slept rough under our small tarps. So we did not use yours. So it’ll have to be next time for photos. For your info I got yours because the hoochie on Ray Mears’ site was continually unavailable. I think yours is just as good, although not camo, at a fraction of the price. Regards Graham - 08/11/10
thanks again great response time,if all goes well i should be hanging from a tree on fri hahaha i wil also leave great reviews to anyone who asks.shop again soon.
Terry - 19/10/10
Just to say thank you very much for a fantastic product and great
customer service. I"ve given the bundle a proper test over the last couple
of weeks in the woods and mountains of Kent and Wales and found everything
to be superbly well thought out with good build quality. This kit has
passed its test to accompany me around the world. Well done!
Dave - 08/09/10
Hi Nick, Just had to drop a few lines to congratulate you on such
an amazing delivery speed. Ordered my DD Tarp and snake for my Travel
hammock yesterday and heres the postman on my door with it at 8.30am next
day. Thats the best customer service ive had in my life and i congratulate
you on it. Im absolutely over the moon with my Travel Hammock and Tarp.
Superb quality equipment and very fairly priced I believe. Used a tent for
over three decades and now this is a whole new world for me and i cant
wait. The absolute selling point for me is the ability to pitch the DD
Travel Hammock as a waterproof basha. That makes everything worth its
weight in gold to me. The quality of construction and materials is a added
bonus. I applaud you and your company for such excellent and innovative
products. I shall have no hesitation in recommending your products to
anyone. Kind Regards from just down the road in sunny Sunderland.
Ian. - 04/09/10
Wow, I placed my order at 8.30pm Thursday 26 August, at 8am Saturday 28 August I was awoken by the Postman Delivering my DD Frontline Hammock & DD Tarp XL, FANTASTIC SERVICE. Thank you.
Marc - 28/10/10
Thanks very much for your speedy reply!
I look forward to using your fantastic products, Kindest regards, Christopher - 20/08/10
hi henry the tarp arrived this morning thankyou for the very prompt service, who cares about the rain ive got my tarp regards
Dave - 27/07/10
Hi Penny - just seen the dispatch notice for the order, so many thanks again for the quick action and info.
We will definitely take some pictures (with the products in of course ;-) and send some though to you and the DD Team when we get back from the trip. Thanks again for the excellent service and support! Best Rgds, Sean - 27/07/10
Hi Nick
Goods arrived first thing Saturday morning. What a fantastic service. Probably be ordering some more scout hammocks in the not too distant future. Many thanks Drew - 25/07/10
Thank you very much DD Hammocks for another 1 day delivery from dispatch. My oldest son gets the tarp as a Birthday present so thanks again for being so reliable.
Scott - 27/07/10
Many thanks again Nick. I still have the old DD Hammock that i bought from you a couple of years ago which, unfortunately, hasn't been over seas yet as dates keep changing. Cracking bit of kit though and i'm trying to get some guys in my unit to grab a hammock
Cheers Nat - 19/07/10
Thank you so much for all your help..
As always custumer service is top notch. Geo - 14/07/10
Henry,
I just wanted to say thank you very much for sorting out the delivery of the hammock and stuff. It arrived before 8:30 this morning – well in time for my flight later! Brilliant. It all looks good and I am looking forward to trying it out in the African bush in two weeks time. Have a good summer, Alex. - 13/07/10
Hi,
Thanks for the quick reply, got home today to find that posty had tried to deliver the goods I''d ordered. Thanks once again for the great service. Kindest regards, Brian - 22/05/10
Thank you Penny so much wonderful support and customer services.
Many thanks Col - 11/05/10
Just a quick thank you for your very prompt service. I bought two tarps from you and received them the very next day, they are both excellent quality and it is just a refreshing change to receive things so prompt and hassle free. Thank you again i shall be recommending you to all my friends.
Pete - 12/03/10
hi penny
many thanks for the very very swift service it arrived yesterday morning at 11 o clock, what postal strike? surfs up gotta go ginge - 28/10/09
Hi, bought one of your hammocks while back. Freakin awesome. Are you
planning on stocking any
underblankets with the new stock? Would be
good cos then I can spend my winter out in the woods with
a good book
as well.
You guys rock. - 10/09/08
Many thanks, DD Hammocks come highly recommended from my colleague Neil Andrews - and your website is very helpful, especially ol' Pablo...
Graeme Burrows - 03/07/08
Hi Henry
Many thanks for your reply. I look forward to receiving it. I have then to send it out to Afghanistan!! Thanks again Teresa - 02/07/08
Thank you for your marvellous service last week. I ordered a dd tarp 1 on tues evening, the tarp arrived on thurs am.
The initial inspection was pleasing as the quality seemed fantastic, and I was not disapointed as the tarp
served me fantastically over the following wet weekend camp with my scout group.
I received the extra business cards and will place them on our notice board with a note of recomendation.
Thanks once again, Mr S.Phillips. - 22/07/08
Hi Penny
Excellent 2 weeks in superb comfort. Mainly dry weather,but not complaining. North of Scotland. Midges were just hatching so the net was a must. ( 1mb files available if you want) Best wishes Richard - 10/06/08
Hi everyone!
I get a better nights sleep in my camping hammock (second year of use) than I do in my bed (well most of the time anyway!) However, would it be possible to have a reinforced tape running down the centre of the tarps with 3 loops, a bit like Mr Mears\'s hoochie or even the army basher, that way the ridge line can be run on the outside instead of on the inside where I get water ingress even with the use of drip lines. Regards Clive Newton - 01/06/08 UPDATE Sep 2008: The changes you suggested can now be found on our new Tarp.
I will post it (cheque) in the morning. Had first hand experience os seeing two of your hamocks in
use on
weekend Mark Riddington and Nick Browning recomend them and I can only agree.
Many Thanks Chris Poynter 28/05/08
Hi Penny,
Thanks for the amazing prompt service and the generous freebees. I look forward to using the hammocks in anger and ordering more in the near future. Many thanks Paul Beadle 21/05/08
I have recently purchased a camping hammock from yourselves.I have
used it for the first time over
this last weekend whilst carring out
my duty as warden at our scout camp \'milldale\' in south west
cheshire
district. I feel I must contact you only if to say what a
fantastic bit of kit ! from a fantastic company
the service was
exellent. The only problem I found was the amount of other leaders,
scouts and parents that
stopped by to ask where I had my \'fancy\'
hammock from so naturally I passed on your web address. Once again
many thanks for what iI think is an exellent value quality piece of
kit. I hope to be using my dd hammock for
many years on scout camps
near and far.
Yours in hammocking Richard Lawton( Assistant Scout Leader 15th South West Cheshire) 19/05/08
Thanks for such a good service!
Dave Yeaman.
Fantastic, they turned up on Friday.
I had a little test and was well impressed! I'm looking forward to taking them away in the summer! J 21/04/08
Hi
received the hammock today just a quick note to say thanks great product regards Paul stocking 08/04/08
Hi,
I have recently bought one of your hammocks on ebay and used it last weekend. I just wanted to email
to say how pleased I am with it! All my friends loved it too and you should have had at least 5 more orders
from them!
We are now travelling all over the UK with these hammocks because we love them so much!
Cheers, Ian 17/03/08
I\'ve just put your standard hammock through it\'s paces in South
Wales this past weekend, temps dropped to -10
and i\'ve got to hand
it to your, the hammock took it all in it\'s stride. No webbing broke
because of the frost
and it was very wamr with the may inside. It even
took the weight of my mate at 19 stone!.
Thanks fellas, i\'ve
been running around recommending you.
Nat 19/02/08
bought the camping hammock last summer, used it a few times in mild
weather and loved it. my mates were all
jealous! but i\'ve just had
the chance to use it in cold weather.
Just a touch of frost on dartmoor, quite a
bit of wind and a 3 season
sleepin bag. too much wind to keep a tarp up. and no thermarest (poor
planning).
was still quite nice and the wind gave the soothing effect
of rocking me gently to sleep!
next time i used
(and would recommend using) a body width piece of
roll mat (i use just enough for my torso to mid thigh).
brilliant
sleep
thanks DD Shamus
Just wanted to say that I have used my hammocks many times and found them to be fantastic. Several of my friends were also very impressed and also purchaed them. I have attatched some pictures of the last time it was used (Scotland Ben Nevis). Please feel free to use them on your website should yo so wish.
Thank you again for such a fantastic product.
Kind Regards Gary
i would just like to say a big thank you to your sales team at dd hammocks for the quick and efficient service from your self.My sister in law ordered two hammocks for me on Thursday and i received them on Saturday.Because i got them so quick i will be reccomending your services to my group of freinds and also i will be using your services in the future.I only hope that i wont be let down by the quality of the product which i am sure i wont be as i have looked at the hammock and can not find a thread out of place.Again just saying a big thank you to the team at dd hammocks for the service and hopefully we can do business in the near future and also thank you for the heavy weight straps which i am sure will come in handy for my self as i am a bit on the heavy side.
Thank you Davy.
Thanks for the quick delivery of our recently purchased hammock's, (3 so far) I represent a group of canoers and wild campers and our new hammocks are a source of much interest within our group, expect further orders
Thanks
Mark Davidson
Thanks Nick
The items arrived at 9.00 Saturday morning It was for my sons birthday so he was made up and has already slept out in the back garden under the tarp in the rain He is made up Thanks and regards Colin
Hi Nick
You will probably have a few more orders, all my mates were very impressed. Jamie
Hi Nick, I just thought i would drop you a line. You might of noticed a few orders now for the Aldershot area (and myself just outside) for the hammock and Tarp arrangements. These all followed on from purchases and satisfactory recommendations. We are about to hold a survival leader weekend next week so your equipment will achieve a wonderful showcase and pictures of the weekend and your hammocks will appear on our website soon after. (I will send you a link) We thank you for your speedy service and quality equipment and look forward to many cosy open air nights. Thanks once again Lee Walters Group Chairman/Cub leader
Just wanted to say thanks for my superb hammock and tarp.
I\'ve never even sat in a hammock before - never mind camped in one - and it was a revelation. Despite my worries it was very easy to set-up, I had no problems getting in and out and it was without doubt the most comfortable nights sleep Ive ever had while camping Thanks once again, Dee.
I was very impressed with the product and the service, so I told my Scout mates and they have now ordered too. Thanks for the useful tips column too!
Dave
As apromised photoes of your hammocks and tarps being used during the centenary camp 31st July 1 st August, caused geat intrest from other group at the event, loads of scout caame and tried them out.
Ian Coope
1st Heage scouts
Thanks Nick.
Nice doing business with you, I'll recommend you to my friends. Greg
Penny
Just a quick email to let you know the hammock arrived safely last week as expected. Many thanks for quick dispatch. Very happy with the hammock. Regards, Dave
I recieved the Hammocks yesterday and have already set one up in the back
garden. I was introduced to yourselves by friends, who have recently order
two hammocks. After taking them to Wales on a camping holiday and spending
more time in tehm than out of them i knew it wouldn't be long before i had
one too. I now do and am already loving it. Keep up the good work!!
Ricky Coales
I have received my hammock and fly, today. The item was purchased at 3pm
on Tuesday and arrived just after 10am on Wednesday; and all the way from
from Fife to Kent! Thankyou for the excellent service! I have had a quick
look at your product at it looks very well made. I look forward to trying
it out. Best of luck with your business. Best wishes Roger
Just spent 7 nights in one of your hammocks (Scout Camp) and it was great
- best \'camp sleep\' ever - I\'ll send pictures!
Russel
The hammock has transformed my camping experience, as i am an amputee (left
leg above knee) tents are cramped and impractical for the first time in 15
years i feel the freedom again, my dd hammock has replaced the bowie knife
as my favorate camping kit and i will treasure it as i have my knives, i
feel sure that once my mates have witnessed the sheer joy of my new bivvy
they will be clamouring to get one. Thanks Nick for putting me back in touch
with the single greatest joy in my life, being outside. Thanks again, Drew.
hey Nick, Hammok arived early this morning, I have to say I am very impressed
with the product, It's very stable and creates a nice body pocket and its
also nice to be able to get a roll matt between the layers, Very well thought
out design, I look forword to giving it some abuse !, Should take the pain
out of flat surf any way,,, PeaceOut, StayStoked,,,,,,,,,,,,,,Turtle
hi nick thanks for the message, from what iv seen of the hammock from the
pictures i have already reccomend you to a mate in my unit, im sure a few
of the other lads might be interested when i use it on the next exircise.
cheers jarvo
My name is Phil Jenkins and I ordered a hammock from you on Tuesday 21st
November 2006 and it arrived the following day! I tried the hammock out today
as it was the only time I?ve had chance and it wasn?t bucketing down with
rain! I?m well impressed, as an ex soldier and still with an interest in
the great outdoors I can?t get over how comfortable it was. I?m 6? 3? and
I weigh in at 17 stone, so I was a bit dubious of how or if I would be able
to get in and out - or if it would be strong enough to hold me? Needless
to say it more than lived up to expectations and although I only tested it
for about an hour or so I know it?s going to work for me. The only thing
I ask is ? why didn?t I get one forty years earlier?!!!! I've attached a
photo and although it looks a little small for me - so is my bed! Bear in
mind the camera was on timed and I didn?t have a lot of time to get in and
right down in the cocoon. I also still had my boots on. When I put the sleeping
bag in place I spent three quarters of an hour in the hammock and it was
great. I can?t wait to try it out for real. Cheers
Phil Jenkins Reviews: I have looked at the other suppliers such as Hennessy, Clark and Mosquito hammocks. All are in reality very similar to the DD Travel Hammock only having some mild differences. The real beauty of this hammock is that not only is it less than a third the price of the others mentioned, but it is strong, sturdy and extremely well made. It is comfortable and provides a good nights sleep. Extremely comfortable the DD Travel hammock not only comes with a fitted mosquito net, but also a cocoon which provides added protection and warmth on the cooler nights. This provides an excellent alternative to using a tent which is extremely light at 800g, and with a fly sheet above will provide a great deal of protection from the elements. Once you have mastered the technique of getting in and out then you can look forward to one of the best night's sleep you can get. This is the obvious solution for anyone who enjoys camping, backpacking, motorcycling, cycling or Kayak touring. Shaun (Royal Marine) More reviews to be added soon. Testimonials: (taken from our ebay feedback) "Perfect for the ultra-lite hiker - Speedy delivery - Great Ebayers!!!" "Excellent service. Hammock very accomodating even for those 6ft 3" and 124kg!!!" "Excellent Quality product, superb price, fast delivery and quality service" "The coolest thing I now own, easily supports me and I am 90kg. Fast postal service" "Tried and tested, fantastic hammocks, Thanks" "awesome hammock, would def do business again. fast postage. thanks you!!!!" "Fast, professional and brilliant buy. Honest! Thanks!!!" "WOW! A backpackers dream." |